We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. we only accept returns on following conditions only :
1) you have received wrong or defective item.
2) Item have some manufacturing defect.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at kiddoranepal@gmail.com. or whtsapp us +9779709581190
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at kiddoranepal@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can reach us via Email, whtsapp or Instagram Channel.
Exceptions / non-returnable items
We dont take return on the reason of change of mind, Not willing to accept, Delay due to logistic.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
For Accepted Exchange, we will send you the correct item and delivery boy will take the returable item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Kiddoranepal@gmail.com.